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Service process


East letter office furniture: apartment furniture solution experts, to provide customers with green, safe and durable applicable products

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Free space planning consulting services

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01

Office furniture needs and questions, office, apartment space how to plan, office, apartment furniture how to configure.

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Free selection and drawing service

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02

The design team plans and designs according to your space and needs, chooses the right style for you, and initially formulates the space configuration solution suitable for you.

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Free budget services

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03

According to your initial budget, to provide you with a reasonable furniture configuration program to eventually form a complete list of quotations.

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Customer Independent File

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04

Establish an independent service file for each customer, follow up regularly, collect your opinions and suggestions in the process of use, and answer and solve your demands in time.

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24 hours of efficient feedback

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05

Telephone return visit within 24 hours after installation and delivery, after-sales problems will be answered within 24 hours, and complaints will be solved within 24 hours.

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Regular on-site inspection service

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06

Since the date of delivery, the door-to-door inspection eye service will be implemented every three months to solve your problems in use in a timely manner, give reasonable suggestions, and constantly innovate and adjust.

Service advantages


East letter office furniture: apartment furniture solution experts, to provide customers with green, safe and durable applicable products

Brand advantage

Brand advantage

12 years of mature production experience, more than ten national patent technology, domestic advanced high-precision production is not prepared, professional senior design and development team. Optimization of the production of raw materials, carefully create high-quality high quality products, with a number of industry certification and good reputation.

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Service advantages

Service advantage

7*24 hours online customer service all day service, 5 minutes fast response, 24 hours lightning delivery. Professional customized solutions, one-stop service, for you to save 15% of the cost.

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Supply advantages

Supply advantage

Own a huge 2 large production base, strong strength, stable production capacity. More than 600 sets of double-layer steel frame beds are regular every day. Orders are placed on the same day and delivered within 24 hours.

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Logistics advantage

Logistics advantage

All parts of the country (except remote areas) are guaranteed to arrive within 3 days. 30000 square meters production base. Tailored customized production, into the equipment, lightning delivery.

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After-sales advantage

After-sales

Warranty for 15 years, video inspection and payment before shipment. Service thousands of customers, the return rate is almost zero. "Wuhan Iron and Steel" "Lianyuan Steel" cold-rolled steel plate material, sixteen production processes, precision quality.

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Brand advantage

Service advantages

Supply advantages

Logistics advantage

After-sales advantage

Service guarantee


East letter office furniture: apartment furniture solution experts, to provide customers with green, safe and durable applicable products

Manufacturing strength

Laser cutting system, stamping equipment system, fully automated spraying equipment, the company registered capital of 30.06 million, covers an area of more than 30000 square meters.

 

Complete qualification

Quality management system certification; environmental management system certification; after-sales service certification and other industry-related qualifications are complete.

complete type

Production of all kinds of custom apartment furniture, apartment chairs, desks and chairs, book shelves, dense shelves and other full range of school furniture, filing cabinets, wardrobes and other series, complete range.

 

extensive coverage

The company's sales network has now covered major cities across the country, exported to Southeast Asia, the Middle East and Europe and the United States and other countries and regions.